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By engaging with Willow Oak Technology Holdings, LLC for technology consulting or related services, you agree to these Terms of Service. The specific scope, deliverables, and timelines for each engagement are defined in the applicable proposal, statement of work, or similar document agreed between us.
Unless otherwise stated in writing, services are invoiced as described in the applicable statement of work. Invoices are payable by the due date listed on the invoice. Where third-party software, cloud services, or infrastructure are required, those fees are typically paid directly by the client to the third-party provider, separate from any fees owed to Willow Oak Technology Holdings, LLC.
The client is responsible for providing timely access to necessary information, systems, stakeholders, and decision-makers so that services can be delivered effectively. Delays or limitations in access may impact timelines, recommendations, or outcomes and are not the responsibility of Willow Oak Technology Holdings, LLC.
Upon full payment of applicable fees, the client receives the rights described in the relevant statement of work to use any deliverables created specifically for the client. Willow Oak Technology Holdings, LLC retains ownership of its pre-existing materials, internal tools, methodologies, frameworks, and know-how, including any general concepts or learnings developed while providing services.
Either party may terminate an ongoing engagement as described in the governing statement of work. Unless otherwise specified, a minimum of 30 days’ written notice is requested to allow for orderly transition, handoff of work product where appropriate, and closure of any in-progress activities.